Refund and Referral Policy:
Thank you for choosing our dog training classes! We know life can sometimes get a little ruff, so we’ve put together this policy to help you and your furry best friend stay on track, no matter what life throws your way.
Commitment and Refunds
Before signing up, take a moment to paws and think about your schedule, your commitment to training, and whether your pup is ready to shine! Our small class sizes ensure paws-on attention, and by enrolling, you’re reserving a spot just for you.
Need to cancel? No problem! Simply send us an email at mail@internationaldogtrainingschool.com at least 5 business days before your class start date. If you’re requesting a refund, there’ll be a $40 admin fee, but if you’d rather switch to another class, or continue with a private consult ,you’ll get the full credit minus any classes you’ve already attended.
Missed a Week? No Worries!
Missed a class? It happens! You’re welcome to return to your class the following week and pick up where you left off. Sometimes, we can even provide an online lesson to help you stay on track—just give us a heads-up, and we’ll see what we can do!
Missed Two or More Weeks? We’ve Got Options!
If you’ve missed 2 or more weeks don’t worry—you’ve got a few choices:
1. Jump back into another class! You’re welcome to join the next available session for just $20 per class to catch up on what you missed. This is payable for weeks you repeat.
2. Roll it over! Any remaining credit will roll over to your new class, so your pup still gets all the paws-on training they deserve.
Important: All requests for catch-up classes or rollovers must be made via SMS, email, or by calling the office.
Doggie Dilemmas?
We know that life sometimes throws curveballs—like an unexpected paw injury or a case of the zoomies gone wrong. If your pup is unwell and needs to sit out for longer than 2 weeks , we’ll save you a spot in the next available class. Your credit will roll over like your dog after learning a new trick!
Make-Up” Magic
While we can’t offer traditional “make-up” sessions (space is tighter than a squeaky toy stuck under the couch), we’ve got some fun alternatives! You’re welcome to “sit in” on any session at any location—even without your dog. It’s a great way to sniff out new tips and tricks! Or we can also send virtual lessons and homework to help you catch up. Just bark at us via SMS, email, or phone, and we’ll sort it out.
Ruffly Attendance
To keep tails wagging and classes running smoothly, we need at least 4 dog for our Mini Minor Paws and Rookie Paws classes. If a class has low enrollment, we’ll let you know at least 2 days where possible before the scheduled start date. You’ll have the option to transfer to another class or receive a full refund.
We’re so excited to have you join us on this tail-wagging journey! Got questions? Need help? Want to share your pup’s cutest photo? Reach out to us anytime—let’s make this training experience pawsitively amazing for you and your furry best friend.