Refund Policy

Please carefully consider your schedule, commitment to training, and your dog before registering for classes. Our class sizes are small to ensure quality. By enrolling, you are reserving a space in one of our courses, i.e., specific sessions in specific classes (at specific times and dates).

A Refund may only be obtained if requested at least 5 business days prior to the start-date of the enrolled class subject to a $20 administration fee.

All refund requests must be made in writing & emailed to our office at . If your dog is unable to attend due to an injury or illness during your course, you will  be places in the next suitable class and recive a credit toward future class.


Requests to transfer to another class (at no extra cost) must be made at least 5 business days before the original class start-date.


To ensure quality, our class sizes are small and your Registration Fee purchases sessions in a specific class. Consequently, we do not offer “make-ups” for missed classes. However, you are welcome to “sit in” on any session at any of our locations without your dog.


Minor paws and rookie paws, require a minimum of at least 3-4 dogs for the class to run. In the event a class has low enrollment, we will either call or email you at least 2 days before the class was scheduled to start to let you know there is a possibility the class may be cancelled or rescheduled and to offer you a full refund, or the opportunity to transfer to another.

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Our students, team and community safety and health is of the utmost priority
and we feel it is important to do our bit to contribute to assist prevent the spread of Covid-19.

However the good news is ...we will be commencing our online training classes,
where you will have virtual access to your instructor team so you can train in your own time.

Please contact us if you are interested in joining our discounted online classes
Puppy class includes PUPPY PLAY DAY

You have successfully registered your interest for online classes

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