Refund Policy

Please carefully consider your schedule, commitment to training, and your dog before registering for classes. Our class sizes are small to ensure quality. By enrolling, you are reserving a space in one of our courses, i.e., specific sessions in specific classes (at specific times and dates).

A Refund may only be obtained if requested at least 5 business days prior to the start-date of the enrolled class subject to a $20 administration fee.

All refund requests must be made in writing & emailed to our office at . If your dog is unable to attend due to an injury or illness during your course, you will  be places in the next suitable class and recive a credit toward future class.


Requests to transfer to another class (at no extra cost) must be made at least 5 business days before the original class start-date.


To ensure quality, our class sizes are small and your Registration Fee purchases sessions in a specific class. Consequently, we do not offer “make-ups” for missed classes. However, you are welcome to “sit in” on any session at any of our locations without your dog.


Minor paws and rookie paws, require a minimum of at least 3-4 dogs for the class to run. In the event a class has low enrollment, we will either call or email you at least 2 days before the class was scheduled to start to let you know there is a possibility the class may be cancelled or rescheduled and to offer you a full refund, or the opportunity to transfer to another.